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3.8/5



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MDG Website

MDG

3422 Old Capitol Trail, PMB# 1993

Wilmington, DE 19808, USA

Tel: 1-800-906-0975

support@mdg.com


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Average user rating

3.8/383 Reviews

Rating breakdown

5
80% Complete (danger)
58%
4
80% Complete (danger)
10%
3
80% Complete (danger)
4%
2
80% Complete (danger)
4%
1
80% Complete (danger)
20%

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Dave garland
August 7, 2020
Great service
Order was placed amd process went very smooth. Product was great!!! Only issue I had was with the delivery but that was on Ceva and not MDG. I actually placed another order I was so happy.

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Jazzyduster
August 7, 2020
Top grade service
MDG is one of the best companies i have been with never had any trouble with them i tell all of my friends and family
Reply from MDG
10 hours ago
We are thrilled to have you as part of the MDG family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

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Sandra owens
August 5, 2020
Haven't received the product.
I paid the first payment to get the process started. Then it came time for the first payment. They took that one out. IThe HDMI cords came. They were an add on. Not a word about the TV. I'll give it 2 more weeks for the TV to show up or I'll have to consider cancelling it and buying from someone else. Not impressed at the moment.
Reply from MDG
yesterday
Thanks for the review! It takes 3-10 business days to receive the order after the payment received. Please note your order may be split into several shipments and shipped from different warehouses and possibly with a different carrier. We encourage you to track the status of your item by logging to www.mdg.ca/track for Canada and www.mdg.com/track for the USA. Additionally, you can give us a call at 1-800-906-0976 x 356 to follow up.

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Ken bateman
August 3, 2020
I have been a happy MDG customer for 8 years
My last order delivered to my door within five days. Easy order processing and convenient payment plans. I have been a MDG customer for about 8 years and never had any problems with delivery, repair of products if needed, submitting payment, or any service I have needed. Overall I am very happy with MDG and is why I continue to purchase from MDG.
Reply from MDG
3 days ago
Wow! Thank you so much for being such a loyal customer and taking the time to share a word about us. It has been a great pleasure serving you all through these years. We hope to continue this relationship in the forthcoming years.

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Stacy morse
August 2, 2020
Second time using
I’ve used MDG twice...first product was great Shipping a bit delayed and wish you had option for installation and set up, but overall been great.
Reply from MDG
4 days ago
Thank you for your review! We'll use it to make us even better. In the meantime, enjoy your products and let us know if there is anything else we can help you with.

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Patrick vien
July 31, 2020
The Best!
I placed my order online with ease, I also called MDG and they provided friendly and top notch service. The delivery of my item was so quick I was surprised. Highly recommend MDG!
Reply from MDG
4 days ago
Thank you for your kind words, Patrick! We really appreciate your business and hope to serve you for many years to come.

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Dirk
July 31, 2020
Never an issue
Ive used MDG for many years. couple tvs xbox phone computer. never any issues. one time i got a broken tv (delivery issue) it was replaced the next day. will use them again in the future
Reply from MDG
4 days ago
Thank you so much! We're working so hard to offer the best service and we're so happy to hear you're satisfied. Enjoy your purchase and please let us know if we can help in the future.

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Stephen romphf
July 31, 2020
Have never had an issue with this service
Have purchased 3 items so far and have not had an issue
Reply from MDG
7 days ago
Thanks so much! We're so happy to hear you enjoyed your experience. Please do not hesitate to let us know if we can help in the future.

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Lisa a s
July 30, 2020
As bad as easy home
Changes payment time by almost double and think no one will notice.. 11 items, 4 paid off , last item we bought changed from 44 Bi weekly to 94 Bi weekly, called said they would fix it. Never did bi weekly payments went up to 96 . Called again run around. I have filed with the Better business Bureau . Nice way to treat a customer of 3 yrs
Reply from MDG
7 days ago
Thank you for your review! If you're paying multiple items, please note that you're paying the biweekly payment for each item. You can consult your payments and balance online, through your MDG Account anytime. Additionally, we'd be happy to look into this further. Please email us your order ID number at ivanav@mdg.com so that we can locate the account and investigate it. Looking forward to hearing from you soon.

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Larry bruneau
July 30, 2020
Horrible experience!!
This company sucks! Take money from my account two days before it’s due, refusing to fix the issue. Saying it’s your fault. Laughing. When you do the application, it says it’ll be shipped sooner if you fallow these steps. Did it. Nowhere in my contract did it say I don’t get my couch until it’s paid off. But these people tell me, I chose the payment date. Which I clearly didn’t chose a day I don’t get paid. Flat out calling me a liar and saying it’s my issue. They take money when they feel like it, don’t answer emails. Have ZERO customer service skills. Elliot just laughed the whole time, was being sassy & completely unprofessional. I will never use this company again, nor will any of my friends or family. I wish it was an option to give zero starts this company is so horrible.
Reply from MDG
7 days ago
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. Generally, we ship after the 1st payment is received, but sometimes additional payments are requested prior to shipping. Payments are taken automatically, via pre-authorized payments and they follow the payment plan you confirmed online. Please email us your order ID number so that we can look into this further and make the things right.

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Jennifer tischler
July 30, 2020
ASUS Laptop Came Without Adapter/Charger
I purchased my second laptop from MDG at the end of June. The processing and delivery were all timely and fine....but the laptop itself did not come with a charger! I've made multiple attempts over the past few weeks to reach someone via email so that I may have this incident documented, but I've gotten no response. I would either like the option to return the laptop for a full refund since I cannot even use it, or for a proper adapter to be expedited to me so that I can.
Reply from MDG
8 days ago
Thank you for your review and for bringing this to our attention, Jennifer! We're so sorry to hear the part of your order is missing. Your satisfaction is our top concern and we would be happy to resolve the issue as soon as possible. Please email us your order ID number at ivanav@mdg.com so that we can locate the account and follow up. Looking forward to hearing from you soon.

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Front cover girl
July 28, 2020
Lost
My spouse had to figure out how to put it together. And the website says it has a remote and this didn't have a remote. My spouse says the conditioner came dirty and scuffed.
Reply from MDG
9 days ago
Thanks for the review! We are sorry to hear that we did not meet your expectations. For faster delivery, your order can be split into multiple shipments and shipped from different warehouses and possibly with a different carrier. We would be happy to look into this further and if an item is missing or arrived with damages, we will do what is necessary to resolve the issue. Please email us your order ID number at ivanav@mdg.com so that we can locate and follow up. Looking forward to hearing from you soon.

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Payrick
July 27, 2020
Service après vente pourrie et service clientele
Depuis des mois je demande de l aide et des reponse sur ses probleme relier a mon compte sans fuckall de votre parts
Reply from MDG
11 days ago
Nous sommes extrêmement désolés que vous ayez dû faire face à de telles difficultés, le problème du service à la clientèle n'est pas une chose pour laquelle nous sommes connus. Comme vous pouvez le voir dans d'autres articles, nous sommes fiers de fournir un excellent service à la clientèle et nous serions heureux de faire de même pour vous. Veuillez nous envoyer votre numéro de commande par e-mail afin que nous puissions localiser le compte et en assurer le suivi. Nous espérons avoir bientôt de vos nouvelles.

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Diane
July 26, 2020
Customer service
Have contact when you have a question. Yet when you email them they never write back....
Reply from MDG
11 days ago
Thanks for bringing this to our attention, Diane! We work really hard to offer the best service and we're sorry to hear we missed the mark for you. Please contact us via phone at 1-800-906-0976 x 356 or email us your order ID number at ivanav@mdg.com and we'll follow up. Looking forward to hearing from you soon.

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Isabelle bernier
July 25, 2020
My choose
Good stuff
Reply from MDG
11 days ago
Thanks so much, Isabelle! We're delighted to hear.

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Laurianne latour
July 24, 2020
Very good
Like your service but same day delivery is not to good
Reply from MDG
11 days ago
Thanks for the review! Your satisfaction means a lot to us and we'll look into how to improve our services to make us better. In the meantime, we hope you'll enjoy your new purchase. Please let us know if there is anything else we can help you with.

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Larry crane
July 24, 2020
my products
i love mdg. ive gotten 3 tvs 3 computers. and very happy with the. my payments are reasonable. and they have great customer care .they work quick to fix or answer any questoins. to all my needs. i am going to use mdg. for all my needs . thank you mdg you and your staff are really great.
Reply from MDG
11 days ago
Wow! We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to serve you again soon!

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Marie josee
July 24, 2020
Awfull delivery
I orderd a matress and a box spring they called me a day before and the delivery guy came on time bring it in but.... my box spring was missing so i called the company and the lady said .. i will make a report and send the guy back should be there in 2 to 3 days so i said fine will prepare for somebody to be there .. but... he came back the next day never called .. my daughter was alone she went down stairs to open the door and the guy just left it there and said ... it s not heavy .. 100 pounds ... she weighs 120 pounds so she had to bring it in by herself ... it s ashame because i bought alot of mdg and never had a probleme and the delivery is making a bad name for them
Reply from MDG
11 days ago
Thank you for your feedback! We apologize for the delivery service. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We'll look into how to make the delivery better next time.

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Jamie anderson
July 22, 2020
Nice couch but shipping horrible and they won’t waive the 300 plus shipping fee
They were suppose to call 3-4 days after order placed to schedule shipping. The delivery called me a half hour before getting to my home and was very rude saying well I’m calling you now ain’t I and was mad cause he couldn’t find address in gps. When he got here he said can’t bring it in but will drop off in your driveway. Mdg said because of Covid however my friend ordered sectional during Covid from HOM furniture free shipping into the house and only had to pay like fifty dollars for them to set up sectional. The guy swore the whole time he was unloading the boxes dropping the eff bomb multiple times. I went back inside as he was not friendly and intimidating. He then pounded on my door for signature and I get so scared that I tipped him ten dollars. So anyways fedex and usps aren’t requiring g signatures because of Covid but this company will get your signature but not bring inside. I have photos of the damaged and moldy boxes they came in. Holes tears mangled. One part of sectional is broken but luckily didn’t affect set up and don’t want hassle of returning as it was aweful getting inside and took three hours to set up as their design and whoever built their furniture are not very good. All in all besides my shipping issue the sectional looks great. Now hopefully the company will do the right thing and waive the shipping fee.
Reply from MDG
15 days ago
Thank you for your review, Jamie! We're so sorry to hear about your experience with the delivery team. COVID-19 has changed our world overnight. During these times, we are continuously adapting our safety measures based on the World Health Organization (WHO). Our priority is the health and safety of our Clients, Delivery Partners and our Staff. Delivery teams cannot enter your home. Your items can be delivered to the first dry, safe area outside of your front door. For the shipping, there is free standard shipping on eligible items within Canada with a minimum purchase of $2000 before shipping & taxes. For more information please visit: https://secure.mdg.ca/content/?type=shippingfree Additionally, you can contact us at 1-800-906-0976 x 352 so that we can locate the account and investigate this further. Thank you!

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Gary brannen
July 22, 2020
Extremely Frusrated
I wrote a positive review but since then I've had one bad experience after another. I ordered a Samsung tv and aside from a very long time waiting for it, no issues. The cellphone I bought has no issues. Then I bought a computer, had a spill so warranty didnt cover, my fault, no problem. But then i got a second computer, was working when i went to bed, and when I awoke there was nothing but a blue screen with an error message and I couldn't get it to function. I called mdg and they told me to call the company that held the warranty. I did and told them the error message I was getting, they responded that they wouldnt honor the warranty because I had to have made a change in the bios. The problem is that I really didnt know what a bios is beyond what the initials stand for and would have no idea how to even find it much less make changes in it. So now I have a tv and a cellphone but am paying for tv, cell and 2 computers. If Mdgs insurers aren't going to honor their contracts, especially for the computer that crashed for no reason apparent to me, then in order to call themselves a responsible company they could have either replaced the computer or cancelled the payments for it. When I called about it nobody showed any empathy at all and there was zero effort on their part to reach an understanding of any kind. Now there's new issues arising. I was laid off due to the Covid pandemic. My other creditors were all very understanding, offering deferrals if needed etc. There came a time when the government clawed back 1000 over a month, again all creditors but mdg made it easy by just resuming regular payments at the end of this month. Not mdg however. First, my correspondence is through email with a woman who understands so little English that sometimes I cant even understand her emails. She certainly cant understand what I'm saying when I respond. All I've been trying to explain to her is that my payments were 90 and change biweekly and that I cant afford more than 100 biweekly now as I'm still laid off. She responded by giving me a payment schedule where the first was the normal amount, the next a higher amount, and the one following that a higher amount yet. I explained again that most I could afford is 100 biweekly and that it was impossible to even budget for constantly changing amounts. I have been trying to get her to even understand what I'm saying for 2 weeks now without any success. It's not that she's been rude, she has not been, she doesn't have any command of the English language at all making it impossible to come to an understanding. To sum up, if you like nothing but problems, mdg is fine
Reply from MDG
15 days ago
Thank you for your review, Gary! All items purchased at MDG are warranted against manufacturing defects for one year. For warranty service during the manufacturer warranty period, you should contact the manufacturer. For payments, we do have a payment relief program. It's important that our customers are more than satisfied and we would like the opportunity to resolve the issue immediately. If you give us a chance, we're intent on making this right and hope you'll allow us to speak with you to discuss the situation. Please email us your order ID number so that we can locate the account or give us a call at 1-800-906-0976 x 352. Looking forward to hearing from you soon and earning back your business.

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Tania girard
July 22, 2020
Good
Super
Reply from MDG
15 days ago
Thanks for the great rating! We're happy to hear.

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Robert cote
July 18, 2020
Quick and easy
I ordered for the second time and from my order to recieving the product was 4 days...awesome...I will order again..love this company
Reply from MDG
18 days ago
Thank you so much for being such a loyal customer, Robert! Your satisfaction is our main concern and we're delighted to hear that we were able to provide you with such an amazing experience. As a matter of fact, we're looking forward to serving you again.

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Israel hohle
July 16, 2020
Very pleased
I am the type of person when ever I purchase something I check the product reviews and the vendor. In the beginning I was a bit skeptical about MDG and the financing. When I was able to talk to a rep. I felt comfortable and my mind was at ease. I couldn't believe I was getting approved as my credit was not the best. Once the verification was complete my TV was shipped. I am very happy with my TV and MDG. I REALLY RECOMMEND MDG AND THEIR PRODUCTS ..10 STARS .
Reply from MDG
21 days ago
Thank you for giving us a chance, Israel! Any large company is going to have mixed reviews, we take both the positive and negative very seriously as they both help us learn where to improve. Hearing that you had such a positive experience means a lot to us. Enjoy your new TV and let us know if we can help in the future.

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Andrew dearing
July 15, 2020
Completely soured on MDG.
I ordered a TV from MDG recently but thanks to their terrible choice in couriers, I was forced to cancel and return it. Here are the main points: The courier in question is Day & Ross / Sameday. -Nearly zero communication from the courier while trying to schedule delivery. I called them AT LEAST 25 times (seriously) trying to arrange it. -Left a voicemail for the courier, letting them know that delivery between 9am and 1pm was good (their original suggestion). They did not show up, lost a days pay for nothing. -Courier REFUSED TWICE to deliver after 1pm. Their reasoning 'our truck is not in your area after 1pm'. Umm, you're a delivery company and you only have a single truck? -I do not own / have access to a truck to pick it up myself and it wouldn't fit in my car. This is why it was being delivered, right? -After the second time they refused to deliver, I called MDG to cancel, what else am I supposed to do? Take another day off and risk them not showing up again? -MDG told me that the value of the TV would NOT be restored to my available credit. And I won't be able to order anything for 3 months. Which, quite frankly, is fine by me after this as I have no plans of dealing with MDG again.
Reply from MDG
21 days ago
Thank you for taking the time to give us your feedback! We're so sorry that you had a negative experience with the carrier. Our goal is the total satisfaction of our customers and to provide a positive experience. We'll use your feedback to improve all services and hope you'll give us the opportunity to show you our improvements in the future.

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Marquis witherspoon
July 10, 2020
Terrible!!
If I could gibe the company review zero stars, then I would. How do you take a payment from someone then to tell them you need another pay stub to determine if you're approved for the product. I've been emailing to cancel my order and get a refund but have yet to get a response. Do not sign up for this. Feels more like a scam to me. Just give me my down payment back and cancel my order and account.
Reply from MDG
24 days ago
Thank you for your review! We're sorry to hear we didn't meet your expectations. There is a reason behind every request. Income needs to be verified so that we can set up a customized payment plan with the customer, and our terms and conditions state that we may ask for more detail at any time. You can email us your order ID number at ivanav@mdg.com and we'd be happy to look into this and help you complete the process and get your order as soon as possible. If you decided to cancel the order, give us a call at 1-800-906-0976 x 356 so that we can post a refund. Thank you!

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Lena m hammons
July 7, 2020
So sad
I wish I could write an awesome review. My delivery was scheduled for 11:00 am today. at 12:30 delivery company calls to tell me that my order was damaged and will not be shipped. Told me to call MDG to report the issue. I called. Was told it will be looked into and get right back to me. As of now, no response to emails or a return call. Delivery company reported to MDG that I refused shipment. I did not refuse shipment, it never arrived. I called delivery company back to find out why they reported I refused shipment, I was told that it was because the shipment was damaged and I would refuse it anyway. I have made three payments total and still no furniture :(
Reply from MDG
a month ago
Thank you for your review, Lena! We deeply apologize for the shipping delay. We try to take every precaution to ensure that everything arrives safely, but it clearly didn't work this time. Please email us your order ID number at ivanav@mdg.com so that we can locate the account and follow up. Looking forward to resolving the issue as soon as possible and earning back your business.

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Kassidy sutphin
July 7, 2020
14 days still haven't received order
My order shipped out the 23rd of June. It is now the 7th of July and I still have not received my order. It was due on the 30th of June, which it is now 14 days over. I called MDG twice they said they are trying to get ahold of freight shipping. My tracking information hasn't updated since the 23rd. It last shows my order being on hand at TYS at 19:19 on the 23rd of June. I am very very frustrated, because this is a $1,600 order. I would like some answers.
Reply from MDG
a month ago
Thank you for bringing this to our attention, Kassidy! We would like to apologize for the experience you detailed in your review as it's not consistent with our standard of care. Please send us your order ID number at ivanav@mdg.com so that we can locate your account and solve the problem. Looking forward to hearing from you soon.

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Gregg
July 3, 2020
Excellent Service
Excellent Service, cheap payment plans
Reply from MDG
1 months ago
Thanks so much! We're delighted to hear. Looking forward to serving you again.

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Norma-rae dinius
July 3, 2020
I've been dealing with MDG for a couple years now and they are amazing.
Great job keep up the good work!!
Reply from MDG
1 months ago
Thank you for being our loyal customer. Your satisfaction means a lot to us. As a matter of fact, we hope to serve you for many years to come.

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Marcus olivas
July 2, 2020
Great company!
They really have great follow up and communication throughout the process and really make it clear what you’re getting into. Their delivery is quick, affordable payments. Quality products. Very happy customer.
Reply from MDG
1 months ago
Merci beaucoup d'avoir pris le temps de partager votre expérience. Nous sommes si heureux d'apprendre que nous avons pu vous faire vivre une expérience si positive que nous nous efforçons d'en faire profiter chaque client. En fait, nous sommes impatients de vous servir à nouveau.

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Steeve gagnon
July 1, 2020
Un excellent service et rapidité
A part mon réfrigérateur qui est arriver poquer et écraser trop fort par une bander Le reste sa vas le climatiseurs est parfait merci
Reply from MDG
1 months ago
Merci pour votre critique ! Si nous pouvons vous aider à l'avenir, n'hésitez pas à nous le faire savoir. Nous serions heureux de poursuivre cette relation.

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Dana thompson
June 25, 2020
Pleasant for a change
This was a pleasant experience as I find the items are quality, the reps are honest and pleasant and there were no hidden surprises. I will gladly use MDG again.
Reply from MDG
1 months ago
Thank you so much for taking the time to share your experience. We're so happy to hear that we were able to provide you with such a positive experience we strive to provide every customer. As a matter of fact, we're looking forward to serving you again.

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Alga
June 25, 2020
Credit
This company reports what ever you finance from them as a credit card, so basically if you have 1,900 approved, and you purchase something that cost 1,900 it’s going to report to the credit bureau as you having a 1,900 credit line, and you owe 1,900 so your using 100% credit utilization which would drop your credit score 34 to points or more like it done mine..... I been working with my credit if I knew that they report like this I wouldn’t have ever used this company to purchase anything..... than when I called for information on everything, the representative I talked to from the finance department was clueless to how the company does things, and she showed me she really doesn’t care about me as the customer.... this is the first and last time i’ll ever use this company.... if you don’t want to have a major credit score drop I’ll think twice about going with this company.
Reply from MDG
1 months ago
Thank you for your review! Because you're financing, your credit must be checked. We report all payments to a national credit bureau and if you make payments on time it will have a positive impact on your credit score. You can contact us at 1-800-906-0976 x 352 and we'd be happy to provide you with more information.

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Ryan murray
June 24, 2020
Buyers Beware
Couple of months ago I purchased a laptop from these guys. The short and thick of it is you better make damn sure you know what you need because by the time you get your product, you only have about two weeks to figure out any problems and send it back. They refuse to allow you to exchange the product even when you're trying to upgrade.
Reply from MDG
1 months ago
Thank you for your feedback! We're sorry to hear that you're not satisfied with your experience. We strive to provide detailed information about every product we sell online, with user-guides, high-quality images so that you can make an informed decision when buying online. All sales are final and you can learn more about our return policy at https://secure.mdg.ca/content/?type=returns& If there is anything else we can help you with, please contact our Customer Care at 1-800-906-0976 x 370.

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Paula henry
June 22, 2020
Very good communication overall
My overall experience was perfect,always someone to help me****** love thos company
Reply from MDG
1 months ago
Thanks so much for taking the time to share a word about us! We're so happy to hear that you enjoyed your experience. As a matter of fact, we hope to continue this relationship for many years to come.

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Mallata maiga
June 21, 2020
Très satisfait car service rapide
Je suis rendu à mon 7 services avec MDG et j'ai toujours eu un bon accueil et un service très rapide. Je profite pour saluer mon impeccable agent Muhammad, merci pour le bon service!
Reply from MDG
1 months ago
Merci beaucoup ! Nous travaillons très fort et sommes heureux d'apprendre que nous avons pu répondre à vos attentes. Nous sommes là pour vous à tout moment

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Mrbigg500@yahoo.com
June 20, 2020
Worst Delivery Company used
I ordered a very Expensive tv that was shipped out oh the 11th if June was supposed to be here in 5 days we'll it took longer scheduled a delivery for yesterday between 2 and 6 Pm the company confirmed the delivery very robo call the day before needless to say they never showed up, never called never rescheduled, Everytime you try to call the delivery company CEVA LOGISTICS THE CALL GETS DROPPED, UPON REVIEWING COMPANY HAS THE WORST REVIEWS AND THIS IS A COMMON ISSUE WITH THEM..WHY THEY ARE USING THIS COMPANY IS BEYOND ME...I TOOK A DAY OFF OF WORK WAITING FOR THEM NEVER TO SHOW UP NOW I HAVE NO IDEA WHENS IT COMING.. CALLED MDG TWICE TO TRY TO GET SOME UPDATE BUT WAS BLOWN OFF, WAS TOLD TWICE THEY WOULD GET BACK TO ME WITH INFO BUT THEY COULDN'T BE BOTHERED.. WILL NEVER DO BUSINESS WITH MDG AGAIN
Reply from MDG
1 months ago
Thank you for taking the time to bring this to our attention! We deeply apologize for the shipping delay. We’re working hard to create a better system that will prevent this sort of issue in the future. Please email us your order ID number at ivanav@mdg.com so that we can locate the account and follow up with Ceva in order to resolve the issues as soon as possible. Looking forward to hearing from you soon.

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Mike
June 18, 2020
Easy Peasy
so easy, its almost scary. I ordered a drone from them and honestly if it wasn't for MDG and the payment plan I would never own a drone. I am planning on buying a TV next and hopefully they get more stuff, I really like the option of the payment plan.
Reply from MDG
1 months ago
Thank you so much for choosing us and for giving us a chance to grow! We're happy to hear that we were able to provide you with such a positive experience we strive to provide every customer. Enjoy your purchase and visit us again soon.

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Donnie crowe
June 17, 2020
would buy more often
i'm pleased with the stuff i got from yall its nice and i plan to buy more
Reply from MDG
1 months ago
Thank you so much! We're delighted to hear and hope to continue this relationship for many years to come.

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Terry
June 16, 2020
Overall satisfied
Overall i am happy with the service. Was easy to complete. The only thing is the delivery of my computer. UPS tacking told me when it was in transit, then gave me a delivery date, but it didn't arrive. And now when I check the UPS tracking, it says it's in transit again.
Reply from MDG
1 months ago
Thank you for your review and for choosing us! We're constantly working on improving all services related to our company. Please email us your order ID number at ivanav@mdg.com and we'll follow up. Looking forward to hearing from you soon.

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Jimmy jacques
June 13, 2020
Very good service
Depuis 2013 que je suis client avec eux et j’ai toujours ete bien servi et le personnel courtois et a l’ecoute de son client ... je vous le conseille moi j’ai bien aimé mon experience
Reply from MDG
1 months ago
Merci beaucoup d'avoir pris le temps de partager vos aimables paroles avec nous. Nous travaillons très fort et sommes heureux d'apprendre que nous avons pu répondre à vos attentes. Nous sommes là pour vous à tout moment.

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James collier
June 12, 2020
TV arrived Broken
MDG themselves were pretty good to work with. The problem is that the TV arrived with a giant crack down the screen. I don’t know if it came from them or the shipping company that way. They agreed to ship it back and send me a new one, but I haven’t received it as of yet and they cannot expedite the shipment. Such is life.
Reply from MDG
1 months ago
Thank you so much for your review and we're sorry to hear your product arrived broken. We try to take every precaution to ensure that everything arrives safely but it clearly didn't work this time. Please email us your order ID number so that we can locate the account and we'll provide you with more information about the replacement we sent. For faster service you can give us a call at 1-800-906-0976 x 352.

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Sumeeth palan
June 12, 2020
best experience
i had a very good experience doing my first purchase with mdg the process takes a little longer but i can understand they have to verify will definitely will be shopping more on mdg thanks ??
Reply from MDG
1 months ago
Thank you! We're constantly looking to add new items and update our inventory. We hope to serve you here again and please let all your friends and family about us. We will ensure they all enjoy the same quality of service as you have.

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Robert c wright
June 12, 2020
Good Business & Products.
I'm Happy with all my order's and the service I have had here. The products I have ordered from MDG are Grate! Love My Ring System! Is the best thing I ever did and MDG made that happen for me.
Reply from MDG
1 months ago
Thank You for giving us a shot, and even more for leaving us this review. We really appreciate the support and hope to continue this relationship for many years to come.

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Cj bell
June 12, 2020
Always good.
All the electronics i have received from them have been high quality except for one phone but i have purchased many from them. ( i did not do the research that was on me) The furniture is medium quality and does no hold up to heavy use well . It will get you threw a time period however. There customer support and finance team is great and have always been good to me and treated me with respect.
Reply from MDG
1 months ago
Thanks for being our loyal customer. It means a lot to us. We hope to continue this relationship for many years to come.

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Dennis edwards
June 12, 2020
A phenomenal experience
they have fantastic staff and phenomenal products i have never been disappointed with my order or the people helping me with anything
Reply from MDG
1 months ago
Thank you so much for taking the time to share your kind words with us. We work really hard and are happy to hear that we were able to meet your expectations. We're here for you anytime.

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En tabarnak
June 10, 2020
niaisage
je recoi ma commande, le laptop marche pas, vous me donner un numero de telephone a apeller et cest une ligne erotic, je la trouve pas drole pentoute
Reply from MDG
1 months ago
Merci de nous le faire savoir ! Tous les articles sont neufs et si votre article ne fonctionne pas comme prévu, nous serons heureux d'organiser son remplacement. Vous pouvez nous contacter au 1-800-906-0976 x 344 ou nous envoyer un courriel à ivanav@mdg.com avec votre numéro de commande afin que nous puissions localiser le compte et que nous puissions vous contacter. Nous espérons avoir bientôt de vos nouvelles.

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Samantha disley
June 9, 2020
Great company
I have just had my first experience with them and won’t be my last they are great company and everyone is super helpful! Highly recommend!
Reply from MDG
1 months ago
Thank you so much! We're so happy to hear we were able to provide you with such a positive experience. Enjoy your purchase and please let us know if we can help in the future.

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Ramiro rodriguez jr
June 9, 2020
Great customer service!
Mdg has been great with all of my orders. I highly recommend them to anyone looking for credit and having a hard time getting it elsewhere. Mdg is the best!
Reply from MDG
1 months ago
Thank you so much for taking the time to share a word about us! Your feedback is really appreciated. Enjoy your purchase and please let us know if we can help in the future.

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Matt thomas
June 6, 2020
I have used MDG twice and have had the best experience.
Will definitely recommend to others.
Reply from MDG
2 months ago
Thank you so much! We're delighted to hear.

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Ron avilla
June 6, 2020
Working with MDG
Working with this company is kind of a nightmare for the past four days I’ve been waiting for bank account clearance. It has already cleared my bank but the order has not even been sent over to the warehouse.They want your money but not your business. Beware!
Reply from MDG
2 months ago
Thanks for your review and we're sorry to hear you're not satisfied. It takes 5 business days for the payment to be cleared and processed. Please email us your order ID number so that we can locate the account and we'd be happy to look into this for you further.

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James vincent corriere
June 6, 2020
Quick acceptance of credit
I truly enjoy the ease of working with MDG along with the great selection of items that they sell. Easy credit application for acceptance to buy quality items. Thanks!
Reply from MDG
2 months ago
Thank you so much! We're delighted to hear that you're satisfied with our services. As a matter of fact, we're looking forward to serving you again.

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Anik lavigne
June 5, 2020
Tv ordi
J adore toujours eu attend mes commande et les articles acheter tv 4k 55 pouce woww la qualite mon ordinateur va super bien la il me reste a avoir mon air climatiser:) je le recommande souvent s mes amis

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George
June 5, 2020
Good but the initial application is a pain
The initial application takes forever, after your first order everything goes smoothly though. They also sent me the wrong game and were unable to rectify the issue. Other than these issues it's a good service for people who would rather do payments than a big lump sum.
Reply from MDG
2 months ago
Thanks for the feedback, Gorge! We're sorry if the process was too long for you. Being a financing company we must take precautions when lending to prospective customers and all information you provided in the application must be verified and confirmed. Additionally, if we sent you a wrong game we'd be happy to make the things right. Please email us your order ID number at ivanav@mdg.com so that we can locate the account and follow up. Looking forward to hearing from you soon.

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R young
June 5, 2020
Really?
I got approved for financing and was fine with the terms. I made first payment, and all was good. Second payment hit a glitch because of a bank error and now my order is cancelled and I cannot reapply for a period of 3 months. Spent the whole week from minutes after I noticed bank error to the day they finally answered trying to get the payment through to them. Their answer? Sorry, try again in 3 months. Absolutley terrible experience in my opinion. Poor customer service and response times. Makes it seem as though my money is no good..
Reply from MDG
2 months ago
Thank you for your feedback and we are sorry to hear that you are not satisfied with our services. All payments are made automatically by pre-authorized payments according to the schedule you have confirmed. If the payment returns before the order ships, the order is automatically canceled and you can reapply within 3 months. For any additional questions or concerns, feel free to give us a call at 1-800-906-0976 x 356.

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Nancy lacroix
June 5, 2020
Jadore facile dacces
Seul chose ces que il na pas de beau set de cuisine aussi non je seraid acheteuse immediatememt pour set de cuisine et devrais avoir plus de set de chambre et meuble de tv et devraid avoir des ilos ou table de bar styll ilo
Reply from MDG
2 months ago
Merci d'avoir pris le temps de nous le faire savoir. Votre opinion compte vraiment et nous cherchons à mettre à jour notre inventaire et à y ajouter de nouvelles choses. Nous sommes là pour vous à tout moment.

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Markos official bong manlapas
June 4, 2020
MDG experience: Awesome!
I'm a long-time client of MDG and I got most of my stuff from this company. I really appreciate the payment scheme that they set for me and in time, I didn't even noticed that I've already paid off what I got. I have no regrets in buying stuff from them. Actually I recommended MDG to some of my friends and you'll really enjoy what MDG has to offer. Kudos and more power!
Reply from MDG
2 months ago
Thank you for being our loyal customer! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to serve you again and please let all your friends and family about us. We will ensure they all enjoy the same quality of service as you have.

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Walter t daley
June 3, 2020
Excellent company
This company is ready to work with and very thorough. Granted the paperwork gathering was a bit time consuming bit it paid off in the end. I was so impressed with the first purchase, I immediately followed up with a second purchase for a new tv. No problems here and they are so much cheaper than rent to own centers.
Reply from MDG
2 months ago
Thanks so much! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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Mrbigg500@yahoo.com
June 3, 2020
Dont order
I was approved for credit and placed an order back in April and since then I have dealt with 4 different people sent them the information they required and still have got no where except to be asked for more and more information. I have asked to either approve the order or not, I have sent in three months worth of bank statements and thats still not enough why approve people if your just going to put them thru the ringer
Reply from MDG
2 months ago
Thank you for your review and we're sorry to hear we didn't meet your expectations. As a financing company, we must take precautions when lending to prospective customers, and all information you provided in the application must be verified and confirmed. Furthermore, we'd be happy to look into this further, we just need some information to locate the account. Please email us your order ID number at ivanav@mdg.com and we'll look into it. Looking forward to hearing from you soon.

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Josee pelletier
June 1, 2020
happy customer
Been a customer of mdg for years now never had a problem with the products and customer service are great love mdg so happy to have taken a chance buying from them years ago and still buying from them would recommend them to anyone oh wait i did recommend them to family and friends and they also are all very satisfied so thank you mdg for taking a chance on me and helping me build my credit score :)
Reply from MDG
2 months ago
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us and for being our loyal customer. If there is any other way we can help you, don’t hesitate to reach out.

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Abdullah muhammad
June 1, 2020
Computer
I received my computer on time and I have been enjoying it since day one. I'm very impressed with the service that I received, I hope to maintain a lifetime membership. I would recommend MDG to anyone.
Reply from MDG
2 months ago
Thanks for giving us a shot! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We're here for you anytime.

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Karol-ann huneault
May 31, 2020
INFO
Combien de temps pour savoir si la commande est accepter et envoyer ?
Reply from MDG
2 months ago
Bonjour Karol-Ann, une fois le 1er paiement reçu, il faut compter entre 3 et 10 jours ouvrables pour recevoir la commande. Vous pouvez nous appeler au 1-800-906-0976 x 344 pour vérifier l'état de votre commande.

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Rob
May 29, 2020
I believe this is my second review for MDG
I've been a customer of MDG for years, and I imagine I will be for years to come. The first order did take some time processing as I had to send some documents and such, but since then orders are usually processed the same day and shipped the next. The biggest perk for me is being able to pay off an order at anytime without penalty fees. So when I have the extra, I pay off one order and usually start another one. 5 stars from me..
Reply from MDG
2 months ago
Thank you so much! We're happy to have such a loyal customer. We work really hard and we're happy to hear we hit the mark for you. As a matter of fact, we're looking forward to serving you for many years to come.

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Ofelia estipona
May 29, 2020
Excellent!!!
I enjoyed using MDG credit to get a big TV, so far so good, they also asked for a down payment but after a while I am paying my credit increase and when you order for the next item, processing is smooth and no hassle. I love it and I already recommended MDG to my family and they love it too. I f your credit is bad MDG will still give you a chance to credit an Item but once you paying good It should no problem.
Reply from MDG
2 months ago
Thank you for being part of our extended family! Hearing that you're satisfied is the best thing we could hope for. Don't hesitate to let us know if we can help in the future.

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Timothy j turcot
May 29, 2020
all in all good
like them but they came with this faster processing fee and well i chose it and still same amount of time if not longer :( being an existing customer should have been no problem :( i get it but out the faster fee , none of my info changed which should make it easier to do. all in all i am happy with them just this issue of the fee really got me :(

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Danny lee dodd
May 28, 2020
Slow processing and shipping
The processing and shipping is very slow.
Reply from MDG
2 months ago
Thanks for the feedback! We're sorry if the shipping process is too long for you. Generally, it takes 3-10 business days to receive the order. Your satisfaction is important to us and we'll be working on improving our services. Let us know if there is anything else we can help you with.

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Sue
May 28, 2020
Always pleased
I have been ordering from MDG for a few years now. Products are great, prices and shipping are fantastic! Thank you MDG
Reply from MDG
2 months ago
Thank you for being such a loyal customer. We're delighted to hear you love our service and we hope to continue this relationship for many years to come.

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Lakesha
May 28, 2020
Great Company
I love purchasing through MDG. Payments are affordable and customer service is great. I ordered a 75 in tv and it is spectacular. I’ve ordered a Bluetooth speaker also. Shipping is fast also. Will definitely order again.
Reply from MDG
2 months ago
Thank you so much for taking the time to share kind words about our company! We're so happy to hear you loved our services. Enjoy your purchases and please let us know how we can help in the coming years.

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Kim green
May 27, 2020
I really like mdg
Mdg is a good online company
Reply from MDG
2 months ago
Thank you! We really appreciate your feedback.

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Alexander bojorquez
May 26, 2020
I love how it makes my credit score go up
I love the credit
Reply from MDG
2 months ago
Thank you, Alexander! We're delighted to hear you love our services.

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Ginette allard
May 26, 2020
happy with my order
everything when smooth i got exactly what i want and they are honest with the payments
Reply from MDG
2 months ago
Thanks so much for taking the time to share a word about us. We really appreciate your business. Enjoy your purchase and visit us again soon.

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Serge cauchon
May 24, 2020
Délai de livraison
Je suis très insatisfait des délais de livraison! Ça fait déjà plus de 10 jours que j’attends mes colis mais rien ne se passe
Reply from MDG
2 months ago
Merci pour votre critique ! Nous sommes vraiment désolés de votre expérience. En général, il faut compter entre 3 et 10 jours ouvrables pour recevoir la commande. Pourriez-vous nous envoyer un e-mail à ivanav@mdg.com avec votre numéro de commande afin que nous puissions localiser le compte et que nous puissions y donner suite ? Nous espérons avoir bientôt de vos nouvelles.

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Dave baril
May 24, 2020
Nice one
Great company, fast delivery, great customer service. I will be doing a lot more with these guys, I have had a great experience with them. Highly recommend this company!! I command 5 time with her, and nice.
Reply from MDG
2 months ago
Thank you for your feedback! Your satisfaction is our main concern and we are happy to hear that you had such a positive experience. Having a loyal customer like you is the best thing we could hope for. Enjoy your purchase and let us know if we can help you in the years to come.

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T norris
May 22, 2020
Worse experience ever! Nothing goes well and everyone says something different
This company is beyond difficult to deal with. You have to talk with at least 4 different people to get something and your always waiting on someone in the process. Then, and I don't mean this in a ugly manner, you talk to people that do not command a strong use of English. So they say stuff that is incorrect or lost in translation. One person tells you something and when you speak to the next person in line it changes up. Very difficult process. Also they may require a deposit which is fine but they don't let you just pay it. You have to pay over a 2 or 3 month process before placing an order. You can't just pay them the deposit all at once. It's so easy to pay but they make it so difficult. it's very hard to just make a payment. Don't date switch banks because you throw their whole system out of sorts. I literally was told I have to keep my old bank account open for just this company so they could process my payments. I couldn't pay from my new bank or credit card. It so unbelievable I wouldn't believe it if I did live it. I really believe it was a scam so I'm closing my account and getting my money back before this goes real bad. Honestly don't know how they are in business. Do yourself a favor and go with an American company. I love the Canadians but they don't have very good customer relationship skills. I wish I would have read up on the reviews before I started. I'm not kidding, they have people assigned to you that are your helpers that barely speak English. I know I don't speak French so why bother. Just horrible
Reply from MDG
2 months ago
Thank you for your review! We sincerely apologize for the level of service you received. We realize that we are not perfect, and comments like the ones you provided are one of the most important ways we can improve our service. As a financing company, we have to take precautions when lending to potential customers, as this is different from financing in person. We require an active bank account (at least 2 months) with regular income. We ask each customer to make their first payment (down payment) before we ship, sometimes we ask for the additional down payment(s) instead of denying credit completely. This may be requested for a variety of reasons, such as if the supporting documents are incomplete or account information is missing. This is usually only requested for the first order, and new orders you place thereafter will not have to go through the same security steps. If you have any other concerns, please contact us at 1-800-906-0976, ext. 356, and we will be happy to provide you with all the necessary information.

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Stephanie mcdonald
May 22, 2020
Terrible
Avoid this place at all times. Had me give them my ID and everything. Took 74$ out of my account then tried to tell me I needed to pay 5 more payments before they’ll ship my laptop to me. I am in the process of cancelling my order. This is horrible.
Reply from MDG
2 months ago
Thank you for your feedback, Stephanie! We're so sorry to hear you're not satisfied. We ask each client to make their first payment (down payment) before we ship out, sometimes we do ask for the additional down payment(s) instead of denying credit altogether. This way everyone is given the opportunity to finance the products they love. If you decide to cancel the order, the refund will be posted and you'll see it in your account within 2-3 business days.

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Christian fox
May 22, 2020
Fast and awesome service
Fast and awesome service. Shipped items out within 24hrs. Everything awesome.
Reply from MDG
2 months ago
Thank you so much, Christian! We're so happy to hear that we were able to provide you with such a positive experience. Enjoy your purchase and please let us know if we can help you in the future.

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Joshua mackall
May 20, 2020
Terrible
Sends me an Canadian TV with out my knowledge.Tv has a issue, Samsung usa won't warranty the tv. Call them up about the issue. There solution is to send me a base model tv in replacement of my premium model. Not fair at all.
Reply from MDG
2 months ago
Thanks for the feedback! We're sorry to hear we failed your expectations. All items purchased at MDG are warranted against manufacturing defects for one year. If your product fails due to a manufacturing defect within a year from the invoice date, just contact our customer service team at 1-800-906-0976 x 352 and leave the worry to us. If you have additional concerns please give us a call and we'll be happy to assist you.

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Josee lortie
May 19, 2020
Thank you
Very happy of my buy thank you
Reply from MDG
2 months ago
Thank you! We're delighted to hear that we were able to meet your expectations.

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Jorge
May 19, 2020
Good
Good Thank you
Reply from MDG
2 months ago
Thanks so much! We appreciate the feedback.

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Patrick tremblay
May 19, 2020
MDG offers very good service
MDG offers very good service and is quite fast to complete our order validations. However, UPS offers poor delivery service when it comes to MDG's shipping. I know this is not MDG's fault... but it's sad to see that UPS's packages are in the same warehouse since last friday, mentioning it "left the warehouse" but still no news... oh... and it was supposed to be delivered last friday.
Reply from MDG
2 months ago
Thank you for taking the time to share a word about us. We really appreciate your support. The fact that you still haven't received your order is truly a concern. Please email us at ivanav@mdg.com with your order ID number so that we can locate the account and track it with UPS. You can also contact customer service at 1-800-906-0976 x 352. Thank you.

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Bruce edwards
May 19, 2020
pissed off
you order here and you might get it in 2 months
Reply from MDG
2 months ago
Thank you for your feedback. We're sorry to hear you're not satisfied with our services. Generally, we ship after the 1st payment is received and from there it takes 3-10 business days to receive the order. Please email us at ivanav@mdg.com and include your order ID number so that we can locate the account and investigate further. Looking forward to hearing from you soon.

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Lesley ptacek
May 18, 2020
Great
Excited
Reply from MDG
2 months ago
Thanks for the five-stars review, Lesley! We're delighted to hear.

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Breonna
May 16, 2020
Quick and easy service
This is my second time using MDG for a new game console! They have excellent customer service! I’ve always been answered promptly and my items arrive on time always! And the financing option makes owning big ticket items so easy with a manageable payment plan!
Reply from MDG
2 months ago
Thank you so much for being our loyal customer! We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. We're here for you anytime.

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Andrew snyder
May 15, 2020
Great Company
Great company, fast delivery, great customer service. I will be doing a lot more with these guys, I have had a great experience with them. Highly recommend this company!!
Reply from MDG
2 months ago
Thank you so much, Andrew! We're delighted to hear and hope to continue this relationship for many years to come!

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Mark collins
May 15, 2020
Quality/satisfaction
Mdg always comes through in service, satisfying, quality and great prices.
Reply from MDG
2 months ago
Thank you for leaving a 5-Stars review. At MDG, we continuously strive to serve you better. We are glad that the team has managed to meet your needs.

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Steve fournier
May 15, 2020
livraison
si la livraison serais tout le temp gratuite sa serais top.
Reply from MDG
2 months ago
Merci beaucoup pour cette excellente évaluation ! Nous apprécions vraiment le soutien. Pour un temps limité, les articles admissibles au Canada sont livrés avec la livraison standard gratuite avec un achat minimum de 2000 $ avant expédition et les taxes.Pour plus d'informations, veuillez consulter notre site.

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Hamza najam
May 15, 2020
Alexander's Customer Service was Impeccable.
I ordered an expensive computer from MDG. I was unclear on a couple of things so I called them and got Alexander on the other line. He was extremely helpful, answered all of my questions and helped me get setup with my plan for financing my new laptop. I'd highly recommend working with Alexander any time you call MDG for anything!
Reply from MDG
2 months ago
Thank you so much for choosing us! We work really hard to offer the best service and we're delighted to hear that we hit the mark; Alexander is a true asset and we're happy to have him in our team. Enjoy your new purchase and please let us know if we can help in the future.

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Jesse lalonde
May 15, 2020
Excellent work
I am very satisfied with MDG I am waiting to see more outdoor stuff like patio furniture and more bbq stuff like smokers and fire pits
Reply from MDG
2 months ago
Thanks for leaving a review and we are glad that you enjoyed your experience with us. We're constantly looking to add new items to our inventory. Please keep checking back and let us know if there is anything else we can help you with.

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Mary-jane
May 13, 2020
Reliable
I have ordered several items and they have always been delivered quickly. The staff are wonderful to deal with. It is easy to order additional items after your first purchase as it will be paperless and usually the process is completed within 24-48 hours. A great way to purchase things if you don't have the cash in hand. Will definitely order again and again.
Reply from MDG
2 months ago
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! Please don't hesitate to reach us again in the future.

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Katrina lumley
May 12, 2020
Really great experience so far
They have made it super easy to purchase my products online and also great service for keeping you up to date on when your purchases will arrive I’m very happy so far with Mdg
Reply from MDG
2 months ago
Thanks for leaving a review and we are glad that you enjoyed your experience with us. As a matter of fact, we're looking forward to serving you again.

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Ian d. stewart
May 12, 2020
My personal review of MDG
I am very satisfied with MDG. I do highly recommend you to my friends. I find the prices pretty reasonable. The products are excellent as well. I am very happy with my recent lap top compute Thanks Ian Stewart
Reply from MDG
2 months ago
Thank you for your feedback! Hearing that you're satisfied is the best thing we could hope for. Enjoy your order and we hope to serve you again soon.

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Deborah cross
May 12, 2020
Always a pleasure to deal with!
This is my second purchase with MDG and they have been nothing but amazing. For my initial purchase last year (gaming pc for my son) it allowed be to build my credit up enough to finance a SUV. During all this covid and working/schooling at home, I was in need of a new laptop and they were my first choice. Awesome service always. Thanks MDG. Coming back for a sofa set in a few months : )
Reply from MDG
2 months ago
Thank you so much for your kind words, Deborah. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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Angus johnson
May 11, 2020
Good Service
i have bought 3 laptops from mdg over the years and find the se very good service very good and i am just waiting for my new laptop to arrive
Reply from MDG
2 months ago
Thank you for giving us this proverbial pat on the back, you made our day! We hope you'll love your new laptop as well. If there is anything else we can help you with, please let us know.

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Tekaboo thomas
May 10, 2020
Excellent Fast Service
Been with them for a year. I love my tv.
Reply from MDG
2 months ago
Thank you for your kind words! We're delighted to hear that you're enjoying your new TV. As a matter of fact, we're looking forward to serving you again.

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Doug creighton
May 8, 2020
Excellent!
We have been with MDG for quite a while now and we have zero complaints! Quick responses to buying. Love the total online buying option and the quick shipping! Thanks MDG
Reply from MDG
2 months ago
We are incredibly grateful that you took the time out to leave us this review! It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. We look forward to serving you again.

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Mark deane
May 8, 2020
Best company ever.
I have been dealing with this company since they opened. Just got my new gaming chairs and ps4 headset. Better then expected quality and great customer service. I will be ordering more. A lot more.
Reply from MDG
2 months ago
Thanks so much, Mark! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments. Please let us know if we can help in the future.

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M d morris
May 8, 2020
Full Of Shit
Took All My Information Said Approved Then A Week Later After Giving More Of All My Bank Info I Was Declined. I Hope The Not Scammers. Because They Have ALL MY INFORMATION TO OPEN CREDIT!!!
Reply from MDG
2 months ago
Thank you for your feedback! We're sorry to hear about your disappointment. Your satisfaction is our main concern and we'd be happy to learn more about your experience. Please send us an email at ivanav@mdg.com so that we can locate the account and follow up. Looking forward to hearing from you soon.

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Ryan deegroovy
May 8, 2020
Good Experience
Reputable company - good products and zero complaints. Interest could be a little more reasonable, though.
Reply from MDG
2 months ago
Thank you for the five-stars review, Ryan! Your satisfaction means a lot to us. Interest is based on your credit assessment and different for everyone. However, you can make additional payments, the faster the balance decreases the less interest you pay. If you have additional concerns, feel free to give us a call at 1-800-906-0976 x 352 and we'd be happy to provide you with more informations.

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Eribal jirehjhen
May 8, 2020
MDG
I've been a custpmer of MDG since 2010 until now and continually satisfied for your service. THANK YOU MDG!
Reply from MDG
2 months ago
Thank you so much for being our loyal customer! Hearing that you're satisfied with our services is the best thing we could hope for. We're here for you anytime!

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Jimmy roundhead
May 8, 2020
Payment method
Could it be possible that MDG have an option made so that we could make additional payment on our products that we buying. made an email format.
Reply from MDG
2 months ago
Thanks for the review, Jimmy! We carry an open term loan which means you can make extra payments or pay in full anytime without penalties. All you have to do is log in to your MDG account and schedule the additional payment under the Manage my payments tab. Or contact our finance department at 1-800-906-0976 x 340 and an agent will assist you.

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Courtney
May 6, 2020
Worst customer services!
I have only been with MDG for just over a month doing weekly payments and they have the worst customer service no one ever gets back to you! You make payment and they do not have the option to view the payments you have made or how many you have left so you are left wondering the entire time if you are being scammed especially if you have to make a certain amount of payments before they ship your purchase. This company would be so much better if they actually responded to your emails and fixed the profile section so you are able to see your payments and progress of how long until you have your item paid off!
Reply from MDG
3 months ago
Thank you for your review, Courtney! We work really hard to offer the best service and we're sorry to hear that we didn't meet your expectations. You can check all information related to your payments, including payment amount, balance, frequency, in your MDG Account, under the Manage my Payments tab. If there is anything else we can help you, please send us an email at ivanav@mdg.com with your order ID number so that we can locate the account and we'll follow up. Looking forward to hearing from you soon.

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Mathew mccabe
May 6, 2020
Sounds good
Well it's a good place two shop if u work hard and live paycheck two paycheck helps get what u wont with out having it all up front thanks again MGD
Reply from MDG
3 months ago
Thank you for taking the time to share a word about us, Mathew! Your satisfaction means a lot to us. We're here for you anytime.

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Donald saunders
May 5, 2020
Changed my mind about purchasing a product
I was going to buy a new TV from your company so I didn’t want to use my existing bank account so I was going to open up a new account because I was afraid of fraud activity and MDG said no I couldn’t do that. They said I had to use my old bank account so I said no thank you. I didn’t want to give an online company access to my bank account so I’ll just go to Walmart and buy a new TV. Thank you
Reply from MDG
3 months ago
Thanks for your review, Donald! As a finance company, we need to verify your income in order to set up a payment plan. To do so, we ask you to use your primary bank account as payments are automatically withdrawn from your account and follow your income/salary date. If you decide to give us a chance, please let us know.

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Mike zangari
May 5, 2020
Consistent
From my first purchase in 2014, up until my most recent purchase of this year. MDG has always been consistent within the workings of how they operate. If your thinking of trying out financing through MDG and dont mind waiting for a few phones calls and finding all the information they require from you, I say go for it.
Reply from MDG
3 months ago
Thank you so much for taking the time to share your experience, Mike! Your kind words mean a lot to us. Enjoy your items and don't hesitate to let us know if there is anything else we can help you with.

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Elena santana
May 2, 2020
New Customer- Disappointed with the process and lack of communication
When I fiest applied, I was immediately contacted by the sales representative to try to finalize the order. I had no intention on proceeding with the due to an exuberant shipping fee. The salesman advised that he would tey to work something out and would be contacting. I did not hear fromhim again. I logged in my account and there was the order showing as pending. I never agreed to processing an order. Well, I decided to give it another shot with a laptop. It has been over a week I have been attempting to finalizing an order. Communication is extremely poor to say the least. My salesperson does not professionally respond to my emails. I have had to call in and speak to other people to get answers. At this time, my order is in limbo and I'm looking elsewhere. This process has been horribly disappointing.
Reply from MDG
3 months ago
Thank you so much for bringing this to our attention! We take our customers’ feedback very seriously and understand your disappointment. I sincerely apologize for the level of service you received. Your experience is unacceptable and we'd love to make the things right! Please send us an email at ivanav@mdg.com with your order ID number so that we can locate the account and fully understand your complaints. We look forward to hearing from you.

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Kassidy
May 1, 2020
Defective products seem to be always coming out of this place
Defective products seem to be always coming out of this place ,It’s really annoying from readingNot just the reviews but from Friends that shop with you guys and I have lines of credit with you guysI’ve had to return the defective PlayStation on Christmas first you guys made them go through hoops and then when They wrote a review on here you guys said you would be happy to replace itSo here I am my PlayStation I’ve ordered has been acting up is the least I can say since I first got it from freezing to shutting down to me contacting PlayStation support and having troubleshoot these steps for the past almost year after finally PlayStation support has told me they are not able to do anything because it again looks like a defective product So here I am my PlayStation I’ve ordered has been acting up is the least I can say since I first got it from freezing to shutting down to me contacting PlayStation support and having to troubleshoot these steps for the past almost year after finally PlayStation support has told me they are not able to do anything I reach out and I’m told there’s nothing we can do so here I am writing a review explaining my experience because I do have multiple friends that are with you guys that I’ve had TVs and laptops and PS4s defective I expect to be nothing but a long-term customer with you guys I expect you to make my defective PlayStation right thank you
Reply from MDG
3 months ago
Thank you for the review! We apologize for the inconvenience and difficulty you experienced here. All items purchased at MDG are warranted against manufacturing defects for one year and for all services during the manufacturer warranty period, you should contact the manufacturer. However, we know it’s frustrating to order something that doesn’t work as expected and we'll be happy to look into this and provide you with more details. Please send us an email at ivanav@mdg.com with your order ID number so that we can locate the account. Looking forward to resolving the issue and earning back your business.

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Kimberly champeon
May 1, 2020
Second time ordering
My first order was a 65’Tv and switch bundle it all went smooth and received in a timely manner. I have made a 2nd order for eco4life smart bundle. It’s all suppose to connect to app we’ll it all does but the power strips and I still haven’t been able to get anyone to fix the issue after writing 3 emails and calling to never get threw.
Reply from MDG
3 months ago
Thank you for being our loyal customer, Kimberly! We work really hard to offer the best service and we're sorry to hear that the product is not working as expected. We'd be happy to resolve the issue immediately. Please send us an email at ivanaV@mdg.com including your order ID number so that we can locate the account and our Customer care department will contact you. Looking forward to hearing from you soon.

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Ronald anderson
May 1, 2020
delivery system
fantastic company to buy from but for people living out of large towns it is a painfull ordeal you have to sit home the day they say they are coming ,if they get behind you dont see them for god knows how long smal items like lap tops put in mail gets here just as fast , sometimes faster
Reply from MDG
3 months ago
Thank you for your feedback, Ronald! We really appreciate the feedback and will use it to make us even better. Please let us know if we can help in the future.

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Dan smith
April 26, 2020
Great experience
Love the product and the experience
Reply from MDG
3 months ago
Thanks so much, Dan! Its customers like you that make our job wonderful. We look forward to serving you again.

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Jon
April 25, 2020
Amazing service !!
This is definitely for people who don’t want to pay a pile of money up front, highly recommend this company.
Reply from MDG
3 months ago
Thank you so much, Jon! It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please visit us again soon.

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Kristine rose beech
April 24, 2020
Never again since they want my bank statement
Now I am changing how I feel. I always make my payment on time. I wanted something else. Now they want me to send pictures of my bank statement and connect them to my bank. I am very much against this sonce I am already set up on auto with them. I dont feel that I should have to show my bank statements. I have NEVER MISSED A PAYMENT. Be careful. When I get a shot i will just pay off.
Reply from MDG
3 months ago
Thank you for the review and we're sorry to hear about your disappointment. Information is not requested with the intent to cause such frustrations, and we do apologize. Your income has to be confirmed and verified. Additionally, we would be happy to look into this further and provide you with more details. You can send us an email at ivanav@mdg.com with your order ID number so that we can locate the account. We look forward to hearing from you.

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Trevor fletcher
April 23, 2020
Computer missing harddrive
Ordered a desktop advertised as having Atleast one terabyte and it came with only 128 gigabyte. Other than that I enjoyed buying through mdg
Reply from MDG
3 months ago
Thanks for bringing this to our attention, Trevor! We'd like to look into it further and make things right. Please send us an email at ivanav@mdg.com with your order ID number so we can locate the account. We want to investigate your concern and address it in the most suitable way. We look forward to hearing from you. Your feedback makes us better.

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Dan krauser
April 22, 2020
TERRIBLE COMPANY!!!
TERRIBLE COMPANY!! Will make it sound great but once you are approved, will change terms on you and come back and ask for more money. Loves the bait and switch. A lot of other companies out there that will treat you right. Pay attention to the negative reviews, they are accurate. BUYER BEWARE!!
Reply from MDG
3 months ago
Thanks for the feedback, Dan! We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please send us an email at ivanav@mdg.com including your order ID number so that we can locate the account and we will get back to you promptly. We look forward to hearing from you and earning back your business.

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Malro inman
April 21, 2020
Did not received package
Got an email that my package was delivered and I that I signed for it. Hahaha! How can that happen when i was at work from 3:15-11:30pm when they delivered 6:15pm. I do believe you will do something about it.
Reply from MDG
3 months ago
Thanks for bringing this to our attention! It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please send us an email at ivanav@mdg.com with your phone number and order ID number so that we can look into this further. Looking forward to hearing from you soon.

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Collin
April 21, 2020
Customer service experience average
Customer service was adequate and the items received have no complaints at the moment
Reply from MDG
3 months ago
Thank you so much for your feedback! We really appreciate the support.

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Jessica young
April 20, 2020
Good service
Good service and happy with all my items ship fast
Reply from MDG
3 months ago
Thanks so much! We're happy you're pleased with your order and that we were able to help. If there's anything else we can do to help, please let us know.

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Malro inman
April 20, 2020
Did not r